We at 3E Energy value the transparency of our actions and the privacy and protection of your data. In order for us to carry out our activity and provide a better experience for our customers, some data is collected by our online platforms.

Therefore, this document aims to clarify what data is collected from users of our platforms and how they are used.


Legal Base

We collect data in a manner authorized by law, such as, but not limited to, consent, legitimate interest, provision of services and sales of products.


Registration Data

To make purchases and access materials on our website, you must register your email and/or telephone number in our list. The data will be stored in our database and will be kept confidential.

In this case, we may send messages by email or WhatsApp regarding your purchases or services, requests for information, as well as send promotional and/or informational materials related to our area of ​​expertise and/or our products/services.

We may also make telephone contacts for the same purposes, or carry out targeted advertising according to your interests and behavior.

If the user decides not to receive further information by email, he can choose to unsubscribe from the list using the link that appears at the bottom of all our emails. In order not to receive contact via WhatsApp or telephone, it is possible to request exclusion specifically through these channels.



We may use the cookie system to improve the user experience on our online platforms.

Cookies are records that are stored on your device when accessing our pages, which allow us to recognize access, pages visited, days visited and other information available in the Google Analytics tool.

In addition, cookies can facilitate your later access to our platforms. They also help us understand what your interests are, and by doing so, we can provide more personalized content, as well as allow us to identify interactions with our advertisements, so that we can personalize campaigns.

If you wish, you can block the use of cookies by your browser, or clear occasional cookies already collected.



We follow the guidelines and recommendations of the General Law for the Protection of Personal Data (LGPD), which regulates the collection, storage and use of personal data in Brazil.

In this way, your rights guaranteed by this law are protected.


Storage Time

Data will be stored for as long as necessary for us to fulfill the purpose for which it was collected, including legal and contractual obligations.


Data Security

To guarantee the integrity, privacy and confidentiality of your personal data, we adopt the best practices and technical recommendations related to information security. We use SSL encryption to access online platforms, firewall systems and anti-malware on our data storage servers.

From a technical point of view, it is impossible to guarantee absolute security, so it is important that you also adopt security practices regarding the storage of occasional access data to our online platforms. Also, if you notice anything that compromises the security of your data, please contact us.


Privacy Policy Changes

We are always looking to continuously improve our processes and communication with the public. As a result, this privacy policy is subject to change, and you can visit this page whenever you need to access the most current version.



In case of any questions or further clarification, you can contact us.